What's New

All the latest updates, improvements, and fixes

2026 Q2
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Improvement
Language Search

Translation improvement

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Improvement
Limiting the visibility of Administrator logs

Change in the ticket event log

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Improvement
Support for the Czech language

Responso in Czech

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Improvement
New Capabilities in Automatic Actions Management

The Automatic Actions tab now features filtering and more

Improvement
Custom column ordering and visibility in the Inbox

Customize Your Inbox Columns!

2026 Q1
Improvement
Context enhancement: Ability to bulk edit settings

Bulk Update Detection Modes!